Appointment

Privacy Policy

Introduction

TrainTribe respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
For more details on the APPs, visit the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy/australian-privacy-principles

By using our website, mobile app, or related digital services (collectively “TrainTribe”), you agree to the terms of this Privacy Policy.

Cookies

TrainTribe uses cookies to remember user preferences and improve browsing experience. You can disable cookies anytime in your browser settings.

Information we collect

We may collect the following types of information:

  • Personal details – name, email address, age, and contact information.
  • Fitness and health data – such as workout preferences, goals, and biometric readings (if you connect a device).
  • Usage data – pages visited, session time, and interaction with the platform.

We will notify you at the time of collection about the purpose of use as required under APP 5.
See: https://www.oaic.gov.au/privacy/australian-privacy-principles-guidelines

How We Use Your Information

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Protection

We use secure servers, encrypted connections (SSL/TLS), and role-based staff access to protect your data from unauthorised access or misuse.

Data is stored in Australia or reputable overseas data centres with privacy protections equivalent to Australian law (APP 8).
More info: https://www.oaic.gov.au/privacy/australian-privacy-principles-guidelines/chapter-8-app-8-cross-border-disclosure-of-personal-information

Complaints and Contact

If you have a privacy concern or wish to lodge a complaint, contact our Privacy Officer:
Email: privacy@traintribe.fun

We will investigate and respond promptly.
If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC):

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted here with a new “Last Updated” date.

Last Updated: October 2025